Billie Jo is a DSP who works in an Adult Family Home with it’s residents, who she refers to as VIP’s. Billie Jo has had many 7 of hearts moments with the clients, sharing in laughter, cheer, and sometimes tears. She has helped people to find their potential and make lasting memories. Most recently a moment that I think captures Billie Jo’s grace in a different light is when a co-worker no call, no showed for their shift, leaving Billie Jo to change her plans and work a double. It would have been understandable for Billie Jo to be upset and have a poor night, but Billie Jo made the most of her situation and didn’t let her VIP’s know the difference. Billie Jo showed humor and grace while sharing this story via social media, and through it all kept the situation in perspective. For this and many more reasons I would like to give this 7 of hearts to Billie Jo West! Thank you for all you do day in and day out in a job that can at times feel thankless. Thank you for not only calling the clients you work with VIP’s, but truly making them feel like Very Important People!