I’ve been getting physical therapy the last few months from OSR in Eden Prairie, MN. Lauren is always there to greet me with great enthusiasm. I appreciate that she takes the ‘simple moments’ to make an impact. She’ll ask how my race preparation is going (or race results went). She’ll run down to the bank if they don’t have exact change. She promptly has my insurance coverage details when needed and the list just continues! All in all, she makes it an easy and fun part of my day!